Ntronium Forums
March 30, 2017, 11:36:14 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: SMF - Just Installed!
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Direct3DX 9 Problem  (Read 18203 times)
TaNell
Newbie
*
Posts: 3


Email
« on: April 30, 2010, 09:56:25 PM »

When I click on Armada 2526 (Quick Start), I keep getting the error message:

"Direct3DX 9 was not found. Please install the latest DirectX end-user redistributable package from Microsoft."

What is my computer missing and how do I get it?

here is the result from my dxdiag:

------------------
System Information
------------------
Time of this report: 5/1/2010, 00:50:58
       Machine name: HUB-000
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: MP061                           
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A08
          Processor: Intel(R) Core(TM)2 CPU         T5200  @ 1.60GHz (2 CPUs)
             Memory: 2046MB RAM
          Page File: 897MB used, 3041MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 10.0 (4.10.0000.5515)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: The registry information for the DirectPlay application 'Populous: The Beginning' is missing or damaged.  You should reinstall that application. The registry information for the DirectPlay application 'Shogo' is missing or damaged.  You should reinstall that application.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce Go 7900 GS
     Manufacturer: NVIDIA
        Chip type: GeForce Go 7900 GS
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0298&SUBSYS_019B1028&REV_A1
   Display Memory: 256.0 MB
     Current Mode: 1440 x 900 (32 bit) (60Hz)
          Monitor: Default Monitor
  Monitor Max Res:
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.7948 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 1/30/2009 09:12:00, 6068352 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 1/30/2009 09:12:00, 6250848 bytes
Device Identifier: {D7B71E3E-41D8-11CF-946C-902100C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0298
        SubSys ID: 0x019B1028
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: All tests were successful.
 D3D8 Test Result: All tests were successful.
 D3D9 Test Result: All tests were successful.
Logged
Neutron
Administrator
Hero Member
*****
Posts: 1657



Email
« Reply #1 on: May 01, 2010, 11:44:10 PM »

You're missing the correct version of DirectX. Although they don't change the headline version number, Microsoft issue a new version every quarter, and you need to have the version the program was build against.

Either reinstall it, and this time opt to install DirectX (it won't hurt any other DirectX version you have installed) or go to microsoft's site, and download from there.
Logged
TaNell
Newbie
*
Posts: 3


Email
« Reply #2 on: May 02, 2010, 07:23:00 AM »

I used the DirectX version that came with the CD, shouldn't that be the correct version the game was build with?
Logged
Neutron
Administrator
Hero Member
*****
Posts: 1657



Email
« Reply #3 on: May 02, 2010, 09:15:15 PM »

The version on the CD is the correct version for the game on the CD. If you've applied the 1.024 patch, you need to install the version of DirectX that comes with the patch, as the patch upgraded to a newer version.
Logged
TaNell
Newbie
*
Posts: 3


Email
« Reply #4 on: May 09, 2010, 06:37:06 AM »

I used the DirectX version that was with patch 1.024.

I think I found the problem. I had installed the game to C:\Games\ not C:\Program Files\
So when I reinstalled to the default location it then worked.
Logged
Neutron
Administrator
Hero Member
*****
Posts: 1657



Email
« Reply #5 on: May 09, 2010, 09:01:39 PM »

Very strange, the Matrix version doesn't install to Program Files by default anyway.

Still, glad it's working for you now.
Logged
finebone
Beta Testers
Hero Member
*
Posts: 1351



Email
« Reply #6 on: October 14, 2012, 09:13:59 AM »

Just wanted to add...

I recently reinstalled my computer with Windows 7.

I have the Matrix Base game and the Iceberg Supernova game.

I was getting the same Direct3DX 9 problem that TaNell was having.  I uninstalled SN and put it in an adjacent directory, so they were now:
C:\Matrix Games\Armada 2526
C:\Matrix Games\Armada 2526 Supernova

Still didn't work, however, so I went to Microsoft and downloaded their 9.0c DirectX redistributable, found here:
http://www.microsoft.com/en-us/download/details.aspx?id=35

after installing that, my Supernova would work.

(And then I got the 1.04 patch for SN, then the PBeM host patch, now I'm good to go again. Smiley
Logged

If Armada 2526 is a hot fudge sunday, then Supernova is a bannanna split you can share with friends!
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.20 | SMF © 2013, Simple Machines Valid XHTML 1.0! Valid CSS!